The use of PAST Outdoors online is governed by the policies, terms and conditions set forth below. Please read them carefully.
PAST Outdoors is an Australian owned and operated private company registered with Australian Securities and Investment Commission (ASIC) under the name Parker And Sons Trading Pty Ltd, ABN 66 642 925 871.
Your use of this website indicates your acceptance of these terms and conditions.
Your placement of an order indicates your acceptance of these terms and conditions.
These terms and conditions complement existing consumer protections and does not supercede the Competition and Consumer Act 2010 within Australia or Australian Territories.
By ordering or registering on pastoutdoors.com you grant us the right to add your contact details to our database. From time to time we may contact you about offers and new products.
You can easily be removed by contacting our Customer Service at info@pastoutdoors.com and we will remove you from marketing communications.
Usernames and Passwords
If PAST Outdoors authorises you to register for or otherwise use online shopping, then you must keep your username and password (if any) confidential and not disclose it to any other person. Nor may you permit any other person to use that username or password (either for their own use or on your behalf).
Order Acceptance
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell.
PAST Outdoors reserves the right at any time after receipt of your order to accept or decline your order for any reason. pastoutdoors.com reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item.
All orders placed must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order. PAST Outdoors does not accept orders from dealers, exporters, wholesalers, or other customers who intend to resell the products offered by PAST Outdoors unless previous arranged.
Win your order back - quarterly draw
These are the terms and conditions for the Win your order back promotion.
- This promotion will start on 15 Jan .25 at 12:01 am and ends on 01.07.25 at 11:59 pm. Purchases made before or after this date will not be eligible for the Win Back Your Order promotion.
- This promotion is only available on orders placed on pastoutdoors.com and online orders only
- PAST Outdoors reserves the right to amend these terms and conditions, and to end any promotions, sales or discount offers at any time.
- The winners will be randomly selected, at the end of each quarter on these dates:
- 31 March 2025
- 30 June 2025
- have their orders (valued up to $4,000) fully refunded, and be notified by email within one week of the offer date.
- Only 1 order per quarter will be eligible to be refunded.
Discounts and price matching.
We check our prices daily to ensure we remain competitive. If you see a price else where on the same product, that is in stock and similar service (shipping time, setup and advice) is offered we may match it at our discretion. We reserve the right to not offer a price match at anytime. We are industry experts and our time, knowledge and service is valuable. Please respect our staff when asking for discounts.
Sometimes we offer discount codes during sales and promotions. Discount codes can not be used in conjunction with any other discount and may not apply to items that are already discounted.
Returns
If the item you want to return/exchange is in new, unused/unworn condition—including tags and original packaging —and it's been less than 30 days since your purchase date we can accept returns. For all change of mind return postage will be adjusted from your refund at a flat rate of $9.90.
For Instructions on how to request a return click here
Any items from our Clearance Collection cannot be returned
We reserve the right to refuse any returns that abuse our unused/unworn policy. WE reserve thr right to not accept returns for change of mind on the following products:
- Next to skin clothing such as socks, thermals and gloves.
- Sleeping bags, liners and inflatable mats
- Electronic devices that have been opened, used or the use can not be determnined
- Safety Equipment such as PLBs. GPS or whistles.
Please do not send your purchase back to the manufacturer.
REFUNDS
Once your return is received and inspected, you will be notified that we have received and approved or rejected your refund.
If you are approved, then your refund will be processed less return shipping and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. PAST Outdoors reserves the right to issue a store credit (via a gift card) for change of mind returns.
There are certain situations where only partial refunds are granted (if applicable):
Any item not in its original condition with tags fitted, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery.
GIFTS
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return.
Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Liability
We reserve the right to refuse any order without giving reason. Upon cancellation of an order we will make all reasonable attempts to contact you using the details provided. All received monies will be refunded using the method received.
Product Disclaimer
Reproduction of colours and images is as accurate as photographic processes allow, however please note that product colours in-store and online may vary slightly from what is displayed on your computer monitor and may vary from monitor to monitor. Although listed on the website, some items, sizes, colours and styles might not be immediately available or temporarily or permanently out of stock. We aim to ensure that our website is accurate, however, sometimes errors occur, for which we apologise. Products are always being being improved therefore some images may be of older models or different packaging.
Payment and Security
You can be confident when shopping at PAST Outdoors Online that all your personal and financial information is secured by industry standard 128-bit encryption.
Once registered you will be entitled to shop online and purchase products securely with your valid credit card or Paypal account. By submitting an order you represent and warrant that you are authorised to use the designated card or method of payment and authorise us to charge your order (including taxes and freight charges) to that card or payment method. If the card (or other method) cannot be verified, is invalid, or is not otherwise acceptable, your order may be suspended or cancelled automatically
Your credit card information is not capture or stored at any time – not even temporarily. PAST Outdoors Online does not have any access to your credit card information at any time and uses CAMTECH payment gateway which holds the highest level of PCI DSS (Payment Card Industry Data Security Standard) accreditation.
All references to $ and dollars on the website are to Australian currency unless indicated. All prices were current at the time of publication on the website and are inclusive of GST.
Copyright
All of the material on and in relation to the website is and remains the property of PAST Outdoors at all times, or in the case of some material, a third party. You are not permitted to copy, reproduce, modify, transmit, post or distribute, whether electronically or otherwise, any material from the website.
Any other use of the website material constitutes a breach of PAST Outdoors copyright and other proprietary rights. You may copy and email our webpage URL's to your family and friends for private and non-commercial purposes.
PAST Outdoors reserves the right to make changes to this website and these terms and conditions at any time
